Knowledge Extranet & Client Portals

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Secure client portals built around trusted knowledge

Deliver secure, knowledge-rich digital experiences beyond your organization.

Clients, customers, partners, and external stakeholders expect secure digital experiences that make collaboration simple and information easy to find. AtlasFuse helps organizations deliver knowledge-rich extranets and client portals built natively on Microsoft 365.

Each portal can bring together documents, updates, guidance, services, collaboration, and AI-enhanced discovery within a governed, branded experience. External users receive relevant knowledge without gaining unnecessary access to the wider internal environment.

Core capabilities

Secure external access

Provide permission-controlled access to approved knowledge, documents, services, and collaboration spaces.

External user onboarding

Streamline invitations, identity checks, registration, access approval, and acceptance of terms and conditions.

Branded portal experiences

Create tailored portals for clients, customers, partners, projects, matters, or communities.

Knowledge and document delivery

Surface authoritative resources, updates, guidance, and shared work in a clear, searchable experience.

Collaboration and self-service

Support secure communication, task completion, document exchange, service access, and frequently requested information.

Lifecycle and access governance

Apply review, expiry, offboarding, permissions, audit, and content lifecycle controls across external experiences.

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Why external collaboration needs more than file sharing

Traditional external collaboration often depends on email attachments, disconnected workspaces, and manual onboarding. This creates duplication, inconsistent client experiences, and avoidable governance risk.

Organizations need a secure way to share approved knowledge, manage external access, support self-service, and collaborate around projects, matters, accounts, or services while maintaining clear control over permissions and lifecycle. 

Atlas Extranet

How AtlasFuse helps

AtlasFuse creates branded, audience-specific portal experiences that connect external users with the knowledge, documents, services, and people relevant to them. Automated onboarding, terms and conditions acceptance, permission controls, and lifecycle processes help organizations govern the full external user journey.

Because the portals are part of the same knowledge layer as the internal environment, approved information can be reused consistently across employee, client, customer, and partner experiences without creating unmanaged copies. 

 

Business outcomes

Modern external experience

A more consistent and modern external user experience.

Simplified access management

Faster onboarding and simpler access management.

Streamlined collaboration

Less reliance on email attachments and fragmented collaboration tools.

Stronger information governance

Stronger governance over externally shared knowledge and documents.

Enhanced self-service

Improved client, customer, and partner self-service.

Content reuse at scale

Greater reuse of authoritative content across internal and external channels.

People searching

Why AtlasFuse

AtlasFuse combines secure Microsoft 365 collaboration with enterprise knowledge management and governance. This allows organizations to create portals that are more than document repositories. Each experience can deliver trusted knowledge, contextual discovery, self-service, and collaboration from a common governed foundation.

The platform supports both internal and external knowledge experiences, helping organizations avoid separate technology stacks and disconnected content processes.

Create secure client and partner experiences powered by trusted knowledge 

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FAQs

What is a knowledge extranet?

A knowledge extranet is a secure external digital experience that gives approved users access to relevant documents, guidance, services, expertise, and collaboration tools.

Can AtlasFuse support different portals for different audiences?

Yes. Organizations can create tailored experiences for clients, customers, partners, projects, matters, or communities while applying specific branding, content, and permissions.

How are external users governed?

AtlasFuse can support onboarding, terms and conditions acceptance, access approval, permissions, review, expiry, and offboarding processes.

Can content be reused from the internal knowledge environment?

Yes. Approved knowledge can be surfaced in external portals without creating unmanaged copies, subject to permissions and governance controls.

Does AtlasFuse support AI-enhanced client experiences?

Yes. Governed portal knowledge can support AI-powered search, guided self-service, and approved client-facing AI experiences.